Frequently Asked Questions
Everything you need to know about your Ampace tech experience.
What kind of warranty comes with Ampace electronics?
All Ampace products include a standard 12-month manufacturer warranty covering any defects in materials or workmanship from the date of purchase.
How long does shipping take for my order?
Standard shipping typically takes 3-5 business days within the continental US. Express shipping options are available at checkout for faster delivery.
What is your return policy for opened electronics?
We offer a 30-day return window. If the item is opened, it must be returned in its original packaging with all accessories included to be eligible for a full refund.
Are Ampace products compatible with other major brands?
Yes, our devices are designed using universal industry standards, ensuring seamless compatibility with major operating systems and third-party hardware.
How can I track the status of my shipment?
Once your order is processed, you will receive an email containing a tracking number and a link to our carrier's portal to monitor your delivery in real-time.
What payment methods do you accept?
We accept all major credit cards, PayPal, Apple Pay, and Google Pay. We also offer flexible financing options through Klarna and Affirm for eligible purchases.